Our client is a multinational and multicultural company which provides great career progression opportunities to the right person.
Job Function:
* Deliver ‘Excellence every day’ to customers
* Commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all Equipment and Applications within the Business Portfolio.
Key Responsibilities
Service & Commissioning:
* Provide a complete level of service to all customers on site to include, commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all equipment and applications within the Business Portfolio.
* To deliver “ServiceExcellence" and alwaysensure customer satisfaction.
* Maintain all records and appropriate paperwork.
* Carry and maintainan up-to-date stock of spare parts and consumables in the Companyvehicle and maintainthis stock and equipment in good order.
* Participate in the On-Call EngineerRota.
* Proactively work with the Head of Industrial Field Service, communicating customer feedback, sales and trainingopportunities.
* Provide onsite briefings, tours, induction / training to customers and to colleagues.
* Comply with departmental changes improving operations of the Service Department.
* Provide telephone support as and when required.
* Review technical documentation and write technical reports accurately in English.
* Attend training courses when required and acquire a good working knowledge of the Company's Equipment and Applications.
Health & Safety:
* Adhere to safety and health regulations and obligations.
* Ensure that all equipment and products are left in a safe manner.
* Adhere to site rules and participate in site inductions as and when required.
* Always represent the Company professionally on site and wear the company branded clothing and personal protective equipment supplied.
Ad Hoc Duties:
* Provide coverage within the Industrial Service Team during periods of absence which may mean you having to travel to client sites within Ireland.
* Attending meetings and training events offsite which may require to be away from home overnight.
* Any other Ad Hoc duties as required.
Requirements& Core Competencies
* Qualified Electrician or equivalent trades qualification or qualified Mechanical Engineer
* Experience in servicing pharmaceutical sites
* MEP (Mechanical, Electrical, Plumbing)
* Several years' experience in field service
* Represent company in a professional manner when dealing directly with customers/visiting customers' sites
* Team player
* Flexibility
Comprehensive remuneration package includes:
* Vehicle, equipment and full training will be provided
* Commission, OT pay
* Competitive pension
* Life Assurance
* Health Insurance
* Company Share Participation Scheme
* 20 days annual leave (increasing with every year up to 25 days)
* Annual leave buy/sell scheme
* Training and development
* Flexible working
* Opportunity to work and grow with a multinational company
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