Operations Manager Job
As an Operations Manager, you will play a key role in leading the operations function of a high-performing branch. This is a hands-on leadership position that requires strong leadership skills, attention to detail, and excellent communication abilities.
Main Responsibilities:
* Taking full ownership of branch performance, driving sales and profitability through effective management and strategic decision-making.
* Developing and maintaining relationships with large-scale builders and contractors, negotiating high-value contracts and agreements.
* Overseeing daily branch operations, including stock management, purchasing, and supplier engagement to ensure efficient and safe working practices.
* Leading, supporting, and developing the sales team to achieve individual and branch targets while delivering exceptional customer service.
* Managing customer accounts, pricing structures, and contracts in collaboration with the credit control team to ensure smooth business operations.
* Ensuring the yard operates safely and efficiently, including regular checks and maintenance on trucks and forklifts.
* Monitoring branch KPIs, continuously identifying areas for improvement and growth to drive business success.
Requirements:
* Proven track record in sales, with strong experience negotiating with large-scale or key clients.
* Demonstrated leadership ability with strong people management and team development skills.
* Experience in stock control, purchasing, and supplier relationship management.
* Commitment to delivering exceptional customer service and developing long-term customer relationships.
* Strong understanding of Health & Safety regulations and best practices in a warehouse or yard environment.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and team members. They will be a strategic thinker, with a focus on driving business growth and improving operational efficiency.
Benefits:
* Promotion opportunities
* Competitive salary
* Performance-based bonuses
* Comprehensive benefits package
Why Choose Us?
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is committed to delivering exceptional results, and we are looking for like-minded individuals to join us.