We are currently seeking a seasoned professional to fill the role of Risk & Control Manager.
About the Role
This position plays a vital part in Monzo's Risk team, who rely on guidance from the Risk & Control Discipline to ensure compliance with regulations and Monzo's Enterprise Risk Management Framework.
The Operations teams depend on us to create a risk-aware culture that distinguishes Monzo in both banking and technology.
Your Key Responsibilities
1. Lead change risk assessments - both general risk and control self-assessments associated with operations, product process, and/or tooling changes.
2. Support the first line in developing and improving controls that protect our customer and business needs now and in the future.
3. Ensure compliance-related requirements are met - including documentation and approvals.
4. Manage and report on the risk and control environment (risks, controls, issues, incidents, remedial actions, etc.) for our operations product domain.
5. Manage regulatory and audit deadlines and submissions.
6. Help innovate and improve on the effectiveness of governance and risk management processes to ensure they work for Monzo.
7. Help embed robust regulatory, conduct, and operational risk practices and culture.
8. Foster positive and collaborative relationships across the three lines of defence.
Your Skills and Experience
1. You have a minimum of 3 years of risk and control experience, across operational and conduct risk, pertaining to customer support operations in a regulated environment.
2. You have experience with risk governance meetings / committees, and collating data and writing supporting commentary.
3. You have a demonstrable ability to lead risk assessments for product change, with a data-led approach to risk identification, assessment, and treatment.
4. You have an understanding of the Consumer Protection Code and experience applying these regulations and principles to day-to-day work.
5. You have experience with control testing, and issue and action management.
6. You're excited about helping Monzo scale in a compliant, thoughtful, and controlled way.
7. You're resilient and comfortable working in a fast-paced and ambiguous environment where the day-to-day job is constantly evolving and changing.
8. You are able to meet people where they are at, and be the bridge between internal teams and represent Monzo before auditors and regulators.
9. You are a self-starter, and able to work independently and make prioritisation decisions.