POSITION
Department: Sales and Marketing
Title: Wedding Coordinator
Reports to: Director of Sales & Marketing
OVERVIEW
The Wedding Coordinator is responsible for growing wedding business profitability both reactively and proactively. Fully oversee the Wedding market, building, maintaining, and fully servicing wedding client events and relationships; harmonizing the culture, Canon, Zeitgeist, and quality standards to assure maximized potential. This person must be a strong leader and create an exceptional climate of professional & personable service that ensures the long-term satisfaction of team members, guests and owners
RESPONSIBILITIES
* Fully manage and be responsible for the wedding market at the hotel.
* Solicit, service and complete organization of wedding events from enquiry through to the day, with great attention to detail and the couple's full satisfaction.
* With the assistance of the Sales & Events Coordinator ensure all communication with clients is effective and timely (i.e. response to enquiry, proposals, contracts, BEO's, deposit collections, thank you's etc.).
* Work closely with operational teams including the Banquets Manager to ensure all wedding events are immaculate.
* Evaluate the quality of incoming leads and their profitability to the hotel, achieving all established revenue goals.
* Work closely with the DOSM and Revenue Manager to ensure all wedding accommodation group revenue is maximized and managed accordingly.
* With the assistance of the Marketing Coordinator, manage and develop communications for wedding business through marketing & PR tools (i.e. potential awards, promotion online sites, potential advertorials, bloggers and editorial)
* Be an ambassador for the Wedding market, ensuring the hotel and team are abreast of industry trends and client needs.
* Conduct regular wedding competitor site visits, and research to ensure we are ahead of competition.
* Manage special promotional events held at the hotel and trade shows which drive business to the Hotel through the Catering Department.
* Continuous training and mentoring the Sales & Events Coordinator in all phases of the wedding show rounds, booking, negation, organization and management cycle.
* Work with Executive Chef and Food and Beverage Manager to 'cost out' menus and events.
* Complete all required reports as required from sales systems in use at the hotel e.g. Delphi.
* Design and work within a SMART plan developed to assist with achieving goals.
* Complete all required reports as required from sales systems in use at the hotel e.g. Delphi.
* Follow company procedures in relation to the Expectations and Leadership Traits as outlined in the following pages.
* Attend departmental and hotel meetings as required.
* Any additional duties as requested by the DOSM or senior management at the hotel.
Job Type: Full-time
Pay: Up to €35,000.00 per year
Benefits:
* Employee discount
* Food allowance
* On-site parking
Ability to commute/relocate:
* County Donegal: reliably commute or plan to relocate before starting work (required)
Work Location: In person