Role - Team LeadLocation - DundrumHours - 40 hoursSalary - €15.25 per hour, plus market leading commissionAre you ready to rethink your routine? We're looking for a Business Manager to join our sparkling Dundrum team. This role will report into the Regional Manager and be responsible for the day to day running of our Dundrum store. A Trinny London Artist is the true heart of where everything happens. You'll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You'll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you're talking to.Welcome to Trinny LondonHere at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.The RoleYour key responsibilities are:Conduct all types of services such as pre-booked appointments and walk-ups, ensuring that you deliver the Trinny London Match2Me experience to allDelivering impeccable customer service, sharing your knowledge with each customerEmbody Trinny London's brand and style and priding yourself on knowing that your customers are returning back to youAbility to work in a fast-paced environment to achieve and exceed KPIs. Feed on the buzz of achieving your goals and being the best you can beWorking with our education and training team to continually offer best-in-class makeup advice and servicesStaying up to date with the latest skincare and makeup trends, improve your product knowledge and elevating your artistryDriving sales in order to reach daily and monthly sales targetsAssist your Business Manager with:Planning events to increase sales and footfallCompleting and distributing rotas via our HR system and rota systemMotivating and inspiring the team to improve their artistry & product knowledgeRequirementsThe essential skills and experience required to succeed in this role are:Experience in a retail makeup artist position, ideally within the luxury sectorPassionate for makeup and skincareExperience with customer relationship management and data capture targetsAdaptable and confident with an ever-changing, fast-paced and high-pressured environmentPositive and can-do attitudeStrong communication and mathematical skillsComfortable and motivated by working towards and exceeding targets and KPIsOrganised, punctual and flexible to work retail hours, including bank holidays and weekendsPersonable with a customer-centric mindsetWe always love to hear from anybody interested in the Trinny London team Although we are looking for the essential skills listed above for this role, we're always keen to hear from ambitious individuals looking for their next challenge.BenefitsWe want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:Welcome Trinny London Starter StackCompany discount for yourself (50%) and your friends and family (40%) after 3 month probationCompetitive commission structureBookado (activity membership service)T-Parties = summer and festive celebrationsRewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)Equal OpportunitiesWe celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.IRE