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Senior client service analyst - (italian speaking)

Dublin
Quest Recruitment
Service analyst
€60,000 - €80,000 a year
Posted: 14 June
Offer description

This range is provided by Quest Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

Direct message the job poster from Quest Recruitment


Senior Executive Consultant at Quest Recruitment | Helping Financial Services Organisations Source Top Talent

My client are an asset servicing banking group and they are dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. They are seeking a Senior Client Service Analyst - fluent in Italian to join their growing team in Dublin City Centre.

The successful candidate will be responsible for delivering a high quality service to Shareholder Services Clients. The Senior Investor Client Services Officer will be responsible for the correct handling of investor queries received by email and over the phone.

* Answer standard and ad-hoc Investor and Distributor queries, as required.
* Answer the telephone in a professional and knowledgeable manner ensuring an excellent investor experience.
* Arranging standard and ad-hoc Client and Regulatory reporting as required.
* Liaise with other F teams to ensure a timely resolution to queries /requests.
* Ensure procedures and checklists are updated and adhered to.
* Participate in any projects assigned.
* Actively participate in team workshops and weekly meetings.
* Experience in Shareholder Services/Investor Services or similar customer services environment.
* Experience in financial services industry in an operations environment
* Accuracy and Quality – high levels of attention to detail.
* Customer Orientation/Investor experience
* Professional and Personable Manne

If you are interested in making this position yours, please contact Louise on 01 6760505 or, click apply below

Voted Best in Practice Accounting & Finance 2022, 2017, 2015 as well as 2013 & 2012, Quest is a team of experienced and professional Financial Recruiters dedicated to recruiting Financial Services Professionals. Our reputation for consistent delivery and extensive industry knowledge is second to none. We continue to look to the future; striving to improve continuously on our quality of service and passion for delivery


Seniority level

* Seniority level

Associate


Employment type

* Employment type

Contract


Job function

* Job function

Accounting/Auditing, Finance, and Administrative
* Industries

Financial Services, Accounting, and Banking

Referrals increase your chances of interviewing at Quest Recruitment by 2x


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