Operations Manager Job Description
Key Responsibilities:
* Manage daily order workflows and ensure timely delivery of goods.
* Lead on the recruitment and selection of new members of staff, oversee their induction, and manage their performance by providing regular feedback.
* Identify staff development needs and provide coaching and on-the-job training where necessary.
* Deal with staff issues promptly and in line with relevant company policies.
* Review and improve warehouse operations to aid business development.
* Process customer returns and warranties effectively and efficiently.
Requirements:
* Prior experience in logistics and management is essential.
* Proficiency in Microsoft Office Suite and WMS systems is required.
* The ideal candidate will have excellent communication skills and be flexible in their working pattern.
Benefits:
* Competitive salary and benefits package.
* Ongoing training and development opportunities.