Production Support Engineer
Synopsis:
This role is ideal for a detail-oriented and analytical professional with experience in Linux environments, shell scripting, Python, SQL technologies, financial technology, and FIX protocols. The successful candidate will be able to work independently and as part of a fast-paced global team.
Main Responsibilities:
* Solve technical trading-related issues, escalating to subject matter experts when necessary.
* Collaborate with other support engineers to facilitate solutions.
* Build working relationships with trading groups and global counterparts.
* Disseminate messages regarding trading infrastructure/platform issues and exchange updates.
* Uplift environment management tools to reduce risk and streamline efficiency.
Key Qualifications:
* 5+ years of experience in a Linux environment and use of relevant support tools.
* Experience with shell scripting, Python, and SQL technologies.
* Experience in financial technology and FIX protocols.
* Excellent communication and interpersonal skills.
Additional Requirements:
* Able to multitask across simultaneous projects.
* Strong analytics skills and ability to proactively identify issues.
* Detail-oriented with thoroughness and strong ownership of work.
* Quick learner with a demonstrated strong aptitude for learning new technologies.