Site Manager - Field Service Operations Ireland
Apply for the Site Manager - Field Service Operations Ireland role at Applied Materials.
About the Company
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build, and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. Join us to deliver material innovation that changes the world.
Location
Dublin, Ireland – Leixlip, Co. Kildare.
What We Offer
You'll benefit from a supportive work culture that encourages learning and development, driving innovative solutions for our customers. We provide programs and support that promote personal and professional growth and care for you at work, at home, or wherever you may go.
Key Responsibilities
Direct and manage activities for customer site in Ireland, including people management, customer satisfaction, P&L, and budget management.
Drive a culture of safety and quality by setting clear processes and ensuring consistent use of systems across onboarding, training, operations, and continuous improvement.
Establish a culture of business ownership and growth by expanding Applied market share, supporting BU and system sales, and holding weekly cross‑functional reviews.
Build a leadership‑driven, inclusive organization by empowering all levels to think critically, take initiative, and own outcomes. Develop a diverse pipeline of future leaders.
Build strong, transparent partnerships with customer Fab leadership, coach managers, sales, and team leads, and establish systems, ownership, and alignment needed for successful installs, ramps, and ongoing collaboration.
Ensure continuous improvement and accountability by promoting KPI ownership at all levels, leveraging Power BI and SMART analytics to boost skills, productivity, and digital transformation toward FY28 goals.
Lead site revenue growth and margin improvement by expanding CSA and market share, reducing service costs, and meeting AOP/CMT targets through strategic planning and cross‑functional alignment.
Your Experience and Skills
Bachelor’s degree (or higher) in a relevant discipline.
7–10+ years of relevant experience in the semiconductor or related industry.
Extensive expertise in semiconductor or related industry, including strategic planning and business analytics.
High‑level customer management experience.
Demonstrated ability to build, lead, inspire, and motivate teams.
Excellent interpersonal skills to communicate complex ideas and persuade senior leaders.
In‑depth knowledge of management methods and techniques.
Strong presentation and negotiation skills.
Process improvement and strong decision‑making skills.
Ability to set and sustain a culture of safety, quality, and productivity across all organizational levels.
What to Expect
Leadership Impact: play a key role in shaping a high‑performing team, driving employee engagement, customer satisfaction, and business growth.
Operational Excellence: lead the implementation and tracking of site‑wide KPIs, ensuring accountability and continuous improvement.
Culture Building: foster a strong culture of safety, quality, productivity, and innovation.
Digital Transformation: champion adoption of digital tools like Power BI and SMART analytics.
Strategic Influence: shape future leadership and business direction through key strategic initiatives.
Additional Information
Time Type: Full timeEmployee Type: Assignee/RegularTravel: Yes, 20% of the timeRelocation Eligible: No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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