My client is actively looking for an Azure DevOps support Engineer for a long term contract based in Dublin. Hybrid working options are available for this role Required Experience: Experience monitoring Azure infrastructure and application performance Proven experience responding to and triaging Grafana alert events Experience using monitoring dashboards to identify and escalate issues Ability to follow runbooks and standard operating procedures for incident response Experience documenting incidents and maintaining incident logs Understanding of basic troubleshooting methodologies for cloud infrastructure Experience providing technical support for Azure-based applications and infrastructure Ability to perform initial investigation of alerts and incidents Experience with basic Azure resource management and monitoring Understanding of logging systems and ability to search and analyze logs Experience with ticket management systems and incident tracking Knowledge of escalation procedures and when to involve senior engineers Azure Fundamentals: 1-2 years of experience with Azure services including: - Azure Monitor and Azure Log Analytics - Basic understanding of Azure Compute resources (VMs, App Services) - Azure Networking basics (VNet, NSGs) - Azure Portal navigation and resource management Monitoring & Observability: Hands-on experience with: - Grafana dashboard interpretation and navigation - Understanding alert conditions and thresholds - Basic Prometheus queries and metrics - Log analysis using Azure Monitor or ELK Stack - Creating and updating incident tickets DevOps Tools: Working knowledge of: - Azure DevOps for viewing pipeline status and logs - Git basics for documentation updates - Basic PowerShell or Bash scripting for routine tasks - Remote desktop and SSH for server access Communication & Documentation: Strong skills in: - Clear written communication for incident reports - Verbal communication for status updates and escalations - Documentation of troubleshooting steps and resolutions - If you feel you are a good fit for this role then please send your up to date C.V and contact details through the portal provided. Skills: Azure Log Analytics Azure Fundamentals VNet Grafana GIT Azure Devops Bash