Overview
Main purpose of the role: Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.
Qualifications
* 2 years`experience in a Supervisor/Manager role is desirable
* 1 years` experience in a role with indepth experience to fresh food is desirable
* Experience in successfully achieving sales targets and KPIs
* Experience in gross profit and margins is essential
* Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements
* Experience in ordering for deli departments and managing waste within a fresh food department
* Good knowledge of Microsoft Office (Excel, Word)
* Numerical skills
* Ability to roster and adhere to budgets
* Excellent communication skills
* Have a true passion for the food industry and as such be creative and innovative with the fresh offering
* Customer focused manager who can build a quality and loyal customer base
* The ability to inspire, lead and motivate employees through support and development.
Responsibilities
* Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
* Prepare the presentation and layout of the deli serve over
* Drive sales and margin across all key areas of the deli
* Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays
* Implement planograms correctly
* Minimise waste and shrink in the department
* Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
* Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers; Train all new employees to the deli
* Deal with all customer queries and efficiently, professionally and consistent with store policy
* Engage with new initiatives and embrace new ways of working.
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