Updated:
December 4, ****
Location:
Dublin, CW, Ireland
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization that accelerates customer success by translating unique clinical, medical affairs and commercial insights into outcomes for modern market realities.
Position Overview
The Medical Writer Developer (MWD) provides technical support for clinical documentation projects, focusing on tool development, user training and process optimization.
The role combines technical expertise with an understanding of clinical documentation requirements to support medical writing teams and enhance documentation processes, with a current emphasis on Narrative Automation services.
Job Responsibilities
Project Management & Tool Development
Contributes to clinical documentation tool development initiatives and supports implementation timelines.
Assists in coordinating cross-functional project teams including medical writers, IT developers and business stakeholders.
Supports vendor relationships and participates in tool customization and deployment strategies.
Contributes to AGILE/PUMA project management methodologies for documentation system implementations.
Participates in managing project deliverables and timelines for strategic tool initiatives.
Contributes to GxP documentation projects, ensuring compliance with regulatory requirements.
Participates in developing and maintaining documentation for GxP-regulated systems and processes.
Training & User Enablement
Contributes to developing and delivering comprehensive training programs for new clinical documentation tools.
Helps create user support materials, documentation and best-practice guidelines.
Supports workshops and user adoption initiatives across global teams.
Provides ongoing user support and troubleshooting for deployed systems.
Assists in coordinating user onboarding processes and change-management activities.
Medical Writer & Medical Writer Developer Technical Support
Provides technical support to Medical Writers and Medical Writer Developers for automation & authoring tools and platforms.
Troubleshoots technical issues affecting medical writing workflows.
Ensures Medical Writers & Medical Writer Developers can effectively use clinical documentation tools.
User Representation & Coordination
Serves as User Representative Coordinator for clinical documentation tool initiatives.
Functions as point of contact between Business team and Digital/technical teams.
Participates in managing user testing environments and sandbox configurations for automation & authoring platforms.
Supports communications between end-users and technical development teams.
Contributes to delivering presentations and coordinating stakeholder engagement activities.
Gathers and translates user requirements into functional and technical specifications.
Strategic Analysis & Technical Evaluation
Evaluates technical solutions and tools for clinical documentation needs.
Conducts technical assessments of platforms and vendor capabilities.
Provides strategic recommendations for tool selection and implementation.
Supports decision-making processes for technology adoption.
Contributes to developing business intelligence solutions and KPIs for project monitoring and strategic decision-making.
Helps create analysis files for executive review and organizational planning.
Tool Development & Deployment
Contributes to tool development initiatives and deployment strategies for clinical documentation platforms.
Supports implementation timelines and user onboarding processes across global operations.
Participates in managing sandbox environments and testing protocols for new system implementations.
Assists in coordinating with vendors and technical teams for tool customization and integration.
Contributes to optimization of authoring tools and content reuse capabilities.
Equal Opportunity Statement
Syneos Health is committed to compliance with the Americans with Disabilities Act and the EU Equality Directive, and to providing reasonable accommodations to assist employees or applicants to perform the essential functions of the job.
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