Tesco is a values-led business committed to building a better Tesco and supporting colleagues in Serving Ireland's Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and help make their lives more manageable and enjoyable.Tesco Ireland is seeking a Shop Floor Manager to support and lead a team in delivering the best 'home' shopping trip for our customers. This role reports to the Deputy Manager and ensures we serve Ireland's shoppers a little better every day.Responsibilities:Creating an inspiring and welcoming environment for colleagues and customersBeing responsible for the store when the Store Manager/Deputy Manager are not presentEnsuring the team is fully trained and validated in their roleCreating an environment of two-way communication, inspiring a culture of trustCoaching and managing colleagues to deliver their daily priorities and meet customer needsReviewing reports and systems to deliver improvements for customers and colleaguesDriving a culture of zero food waste, managing date codes, and ensuring no food suitable for human consumption goes to wasteRecruiting the best colleagues for our team, selecting those passionate about our customersUnderstanding and delivering the cleaning specifications for the storeManaging stock control activities, warehouse layout, and processes to ensure colleagues can complete their routines efficientlyRoot causing any incorrect prices, overcharges, refunds, and label routines to ensure customers are charged the correct priceRecognizing and giving feedback on great service and areas for improvementRequirements:Demonstrated track record of delivering the right way for customers and colleaguesBeing adaptable and agile in thinkingDelivering key objectives in a fast-paced environmentBeing the 'Go To' person for all queries for the departmentShaping and influencing at the most senior levelPrevious Retail Experience preferred in a similar roleTesco's vision is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'.We are committed to celebrating diversity and providing a fully inclusive recruitment process. If you require reasonable adjustments, please let us know by emailing us.
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