Customer Sales Advisor Job Description
This is an excellent opportunity for someone with strong customer service skills and a flair for sales to join a busy, team-focused environment. As the first point of contact for customers, you will be responsible for providing advice, processing orders, and supporting the wider sales team.
Key Responsibilities:
* Engage with customers in person, over the phone, and via email to provide product information and support.
* Process sales orders and payments efficiently and accurately.
* Prepare and follow up on quotations tailored to customer needs.
* Identify opportunities to upsell and cross-sell products to meet sales targets.
* Maintain accurate records of sales activity and customer interactions.
* Provide after-sales support and resolve any customer concerns or queries.
* Collaborate with the sales team to ensure smooth day-to-day operations.
Requirements:
* 1–2 years' experience in a sales, retail, or customer service role (hardware industry experience an advantage).
* Excellent communication and interpersonal skills.
* Strong organisational skills with the ability to multitask.
* A team player with a proactive, customer-first mindset.
* Confident using computers and sales/order entry systems.
What's on Offer:
* Competitive salary based on experience + commission.
* Performance-based bonus structure.
* Supportive and professional team environment.
* Additional benefits discussed at interview stage.
This is a full-time, office-based role.