Overview
Location: Gleneagle Hotel, Muckross Road. Gleneagle is now recruiting for a Beverage Operations Manager to join our leadership team. Overseeing Munster’s largest beverage operation, this pivotal role manages all Bars and Beverage Services across both the hotel and the Gleneagle Arena. With seven bars and a team of 30+ employees, we deliver a diverse program of high-volume events including leisure and entertainment (up to 4,500 attendees), Ireland’s BikeFest, conferences (up to 1,000 delegates), and nightly resident entertainment.
This is a senior leadership role combining Bars Management and Event Beverage Operations. It requires a dynamic, commercially minded professional with experience in high-volume service, a proven track record in people management, and the ability to thrive in a fast-paced, multi-event environment.
Key Responsibilities
* Customer Experience – Foster a guest-centric culture across the team; monitor and enhance the guest experience through feedback systems; drive continuous improvement and service excellence.
* Team Leadership – Lead, develop, and motivate a team; deliver ongoing training and development, including supervisory growth; conduct regular team meetings, coaching, and performance reviews.
* Operations Management – Ensure smooth daily operations across all bars and venues; maintain full compliance with hygiene, safety & licensing.
* Revenue & Financial Performance – Develop and execute a revenue strategy aligned to targets; achieve beverage gross profit targets and control labour and operational costs; drive revenue through menu development, upselling, and new product lines.
* Collaboration – Work closely with the wider hotel management team; attend management meetings and support cross-departmental goals; contribute to achieving overall guest satisfaction and financial performance.
Requirements
* Minimum 3 years’ experience in a management role within a high-volume hotel or event venue
* Strong background in both beverage and food service operations
* Proven commercial acumen with budgeting and financial reporting skills
* Strong leadership and people development experience
* Excellent communication and team collaboration skills
Desirable/Skills
Dynamic, commercially minded professional with experience in high-volume service, a proven track record in people management, and the ability to thrive in a fast-paced, multi-event environment.
About The Company
Rooted in the heart of Munster and guided by the third generation of the O’Donoghue family, The Gleneagle Hotel Group is more than a business — it\'s a legacy of hospitality, connection, and community. What began as a family-run hotel has grown into one of Ireland’s most dynamic hospitality groups, now the largest employer in Munster’s tourism sector, with over 450 passionate team members during peak seasons. With a portfolio that includes the Gleneagle Hotel & Apartments, Scotts Hotel, The Maritime Hotel in Bantry, and Gleneagle Arena, the group offers careers with purpose. From front-of-house service to live entertainment and event management, every role contributes to creating unforgettable experiences for guests and lasting pride for our people.
Company Culture – Recognised among Ireland’s Best Workplaces in Hospitality and proudly Great Place to Work-certified. The Gleneagle Hotel Group is a place where talent is nurtured, potential is realised, and careers are built from the inside out. We value teamwork, inclusion, and shared excellence. An incredible 99% of our people say it’s a great place to work, and we champion diversity, work-life balance, and equal opportunity, fostering an environment where everyone is empowered to thrive and grow.
Required Criteria
* Minimum 3 years’ experience in a management role within a high-volume hotel or event venue
Desired Criteria
* Dynamic, commercially minded professional with experience in high-volume service, a proven track record in people management, and the ability to thrive in a fast-paced, multi-event environment.
Closing Date
Monday 15th September, 2025
Contract Type
Full-time
Salary
Based on Experience
#J-18808-Ljbffr