Job Overview
We are seeking a highly skilled Senior Assistant Manager to lead our operations team.
The successful candidate will have excellent leadership skills, the ability to motivate and inspire a team, and a passion for delivering exceptional customer experiences.
This is an exciting opportunity for someone who is eager to take on new challenges, develop their skills, and make a real impact in a dynamic and fast-paced environment.
About Our Organisation
We are a hotel located in a picturesque harbour town, offering excellent facilities and services to our guests.
Our goal is to provide a warm and welcoming atmosphere, where our customers feel at home.
We believe in investing in our people, providing ongoing training and development opportunities to help them grow and succeed in their careers.
As a member of our team, you will be part of a close-knit community that values teamwork, respect, and open communication.
Key Responsibilities
* To oversee the daily operations of the hotel, ensuring smooth delivery of all services and facilities.
* To lead and manage a team of staff, providing guidance, support, and coaching to ensure they meet their performance targets.
* To maintain high standards of customer service, responding promptly to guest queries and concerns.
* To contribute to the development of new initiatives and strategies to improve hotel operations and increase revenue.
Requirements
We are looking for someone with:
* Proven experience in a similar role, preferably in the hospitality industry.
* Excellent leadership and management skills, with the ability to motivate and inspire a team.
* Strong communication and interpersonal skills, with the ability to build relationships with colleagues, guests, and external partners.
* Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple deadlines.
* A commitment to ongoing learning and professional development, with a willingness to take on new challenges and responsibilities.
What We Offer
As a valued member of our team, you will enjoy:
* A competitive salary and benefits package.
* Ongoing training and development opportunities to help you grow and succeed in your career.
* A supportive and inclusive work environment, with opportunities to build strong relationships with colleagues and guests.
* Access to our Riverside Health Club and other hotel facilities.