Account Management Team Lead
We are seeking a highly motivated Account Management Team Lead to drive our sales strategy forward. The successful candidate will be focused on ensuring delivery of sales targets and leading the team with passion & enthusiasm.
About the Role:
The Account Management Team Lead drives a culture of customer obsession within their team to maximise sales opportunities and exceptional customer experience. They will own and drive sales performance of the Account Management Team as well as team projects and activities focused on delivering Sales Targets in conjunction with excellent customer experience.
Main Responsibilities:
* Direct management and motivation of between 5-10 Account Managers, ensuring everyone is fully developed to their maximum potential.
* Support the Operations Manager in delivering the strategic plan for the department, including participation in projects as required by the business.
* Establish strategies within the assigned area to convert sales leads to new business; to penetrate existing account and to reduce lost business.
* Meet and exceed Sales & Margin Targets to the Territory, ensuring sales growth across the basket.
* Actively utilise the company CRM tool for planning and forecasting for sales growth and maintaining updated customer files and profiles.
* Review/analyse reports, and works with sales team to evaluate performance and to provide timely feedback (& gap analysis).
* Collaborate with Operations to meet customer service level goals whilst leveraging expenses.
* Manage credit and write-offs by following food credit practices, maintain ongoing communication with the credit department regarding any potential risks.
* Be responsive and flexible to the business needs and ability to adapt to situations as required.
Requirements:
* 5+ years proven food or foodservice sales experience.
* 3+ years proven experience of managing people, experience managing a remote team is advantageous.
* Experience in use of Salesforce.
* Proven ability to maintain and grow sales.
Benefits:
This role offers an exciting opportunity to develop your skills and career within our organisation.
Note:
Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.