Incident Manager – OpsTech Solutions Command CenterLocation: Dublin, IrelandType: ContractSalary: 60,000 (or €300 per day)Working style: Onsite, Dublin 2.A leading global technology company is seeking a passionate and experienced Incident Manager II to join our OpsTech Solutions Command Center (OCC). If you thrive in high-stakes environments, excel at leading technical teams, and are driven to deliver world-class customer service, we want to hear from youKey ResponsibilitiesLead high-severity incident response calls for global operationsDirect engineers to resolve critical issues and restore services quicklyConduct root cause investigations and implement process improvementsCommunicate effectively across technical and business teamsDrive innovation and risk mitigation for global infrastructureAbout You3+ years in IT/network operations, incident or problem management (global scope preferred)Strong technical skills: networking (TCP/IP, routing), Linux/Windows admin, scripting (Python, Shell)Experience with ticketing tools and cross-functional leadershipAnalytical, detail-oriented, and customer-obsessedExcellent communication and time management skillsIdeally hold valid Certifications: CompTIA, Cisco (CCNA/CCNP), ITILExperience in large-scale data center or WAN environments would be ideal, but not essential.Why Join Us?Work with some of the brightest minds in techFast-paced, innovative, and global team environmentOpportunity to impact operations at a global scaleReady to make a difference? Apply now and help us keep the world runningJob Type: Fixed termContract length: 6 monthsPay: €308.00-€350.00 per dayWork Location: In person