Job Overview
A key position within a managed services provider is currently available, seeking an experienced leader to oversee the delivery of client-centric solutions.
This role involves spearheading a hybrid team, driving business performance through effective management of financial resources and ensuring adherence to industry standards.
Candidates with strong leadership skills, extensive experience in Business Process Outsourcing (BPO), and ability to navigate multi-stakeholder environments are highly sought after for this challenging yet rewarding opportunity.
Required Skills & Qualifications:
• Leadership and Team Management: Experience in leading cross-functional teams towards achieving strategic objectives• Financial Management: Proven track record of managing budgets and driving revenue growth• BPO Expertise: Strong understanding of process optimization techniques and their application in service delivery• Communication & Interpersonal Skills: Excellent verbal and written communication skills with ability to build relationships across multiple stakeholders