Job Title: New Car Sales Manager
Location:
Lunghamer Buick GMC – Waterford, MI
Department:
Sales
Reports To:
General Sales Manager / General Manager
Position Summary
Lunghamer Buick GMC is seeking an experienced and driven
New Car Sales Manager
to lead our new vehicle sales operations.
This role is responsible for managing the new car sales team, driving sales performance, ensuring exceptional customer satisfaction, and maintaining strong manufacturer relationships.
The ideal candidate is a hands gaps leadership with proven automotive sales management experience and a passion for developing people and processes.
Key Responsibilities
Sales Leadership & Performance
Lead, coach, and motivate the new vehicle sales team to achieve and exceed monthly, quarterly, and annual sales goals
Desk deals, structure transactions, and ensure profitability while maintaining customer satisfaction
Monitor daily sales activity, close ratios, gross profit, and inventory turn
Customer Experience
Ensure a high level of customer satisfaction throughout the sales process
Handle escalated customer concerns professionally and effectively
Promote a transparent, ethical, and customer-first sales culture
Inventory & Pricing Management
Manage new ibn vehicle inventory levels, aging, and merchandising
Work with GM programs, incentives, and pricing strategies to maximize market competitiveness
Coordinate with the GSM and inventory managers on ordering and allocation
Team Development
Recruit, train, and develop sales consultants
Conduct regular performance reviews, coaching sessions, and sales meetings
Implement sales processes and best practices to improve efficiency and results
Compliance & Reporting
Ensure compliance with dealership policies, state regulations, and manufacturer standards
Maintain accurate sales documentation and reporting
Collaborate with F&I to ensure smooth deal flow and compliance
Qualifications
Minimum
3–5 years of automotive sales management experience
, preferably in new vehicle sales
Proven track record of meeting or exceeding sales and gross profit goals
Strong leadership, coaching, and team-building skills
In-depth knowledge of automotive sales processes, desking, and manufacturer programs
Excellent communication, negotiation, and problem-solving abilities
Proficiency with dealership CRM and DMS systems
Valid driver's license and clean driving record
Compensation & Benefits
Competitive
salary plus performance-based commission/bonus
Medical, dental, and vision insurance
401(k) with company match (if applicable)
Paid time off and holidays
Employee vehicle purchase and service discounts
Opportunities for career growth within the Lunghamer Automotive Group
Work Schedule
Full-time position
Flexible schedule including evenings and Saturdays as required by dealership operations
Equal Opportunity Employer
Lunghamer Buick GMC is an equal opportunity employer and values diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion Bosne, gender, sexual orientation, age, national origin, disability, or veteran status.
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