Job Title: Course Sales Advisor
About the Role:
The ideal candidate will be responsible for driving course enquiries, ensuring prospective students are matched with the most suitable programs to meet their needs. This role will be pivotal in achieving sales targets, delivering exceptional customer service, and fostering a dynamic learning environment.
Key Responsibilities:
* Achieve sales and profitability by actively promoting courses.
* Maintain excellent relationships with existing clients and customers, providing personalized course recommendations.
* Visit potential clients/students to showcase the benefits of our services.
* Provide follow-up appointments to address any queries and close sales.
* Stay informed about potential competition to maintain market competitiveness.
* Provide regular reviews, reports, and sales records to management.
Course Promotion and Marketing:
* Develop and implement effective marketing strategies to increase course enrollment.
* Update courseware and promotional materials to align with student needs and market trends.
Student Management:
* Guide and advise students on course selection, ensuring their educational goals are met.
* Foster a supportive and encouraging learning environment to boost student engagement.
* Monitor student progress and provide ongoing support to ensure successful course completion.
Administration and Reporting:
* Maintain accurate records of course bookings, payments, and student information.
* Prepare and complete all documentation and administration tasks to the organization's standard.
* Follow all finance procedures for organized recording of sales and payments.
* Ensure the safety of company assets through proper finance procedures.
* Adhere to organization policies and procedures to ensure effective and efficient business operations.
Qualifications and Experience:
* Professional qualifications in Business or equivalent work experience.
* Previous sales experience, preferably in the education or training sector.
* Comprehensive knowledge of customer service and sales techniques.
* Previous administration/customer service experience is advantageous.
* Knowledge of our courses and products is preferred.
Skills:
* Excellent communication and interpersonal skills.
* Ability to thrive in a fast-paced, target-driven sales environment.
* Strong organizational and time management abilities.
* Proficiency in Microsoft Office applications.
* Ability to identify student needs and tailor course recommendations accordingly.
Problem-solving and influencing skills.