Are you a skilled professional seeking to elevate your career in technical support?
We have an exciting opportunity for an IT Support Specialist to join our team. As an integral part of our IT organisation, you will provide high-quality technical assistance to our employees across various locations.
Key Responsibilities
* Evaluate and resolve technical issues promptly and efficiently.
* Collaborate with colleagues to ensure seamless support operations.
* Develop and maintain detailed documentation of procedures and processes.
Requirements
* 3-5 years of experience in an IT client-facing role or similar environment.
* Strong problem-solving skills and ability to work independently.
* Familiarity with PC hardware and Windows operating systems.
* Able to manage multiple projects simultaneously and meet deadlines.
Benefits
* Prioritise your well-being with our discounted health insurance options.
* Purchase extra leave to spend more time with friends and family or travel.
* Enjoy more time with your family with our generous leave options.
About Us
We are committed to fostering an inclusive and equitable environment where everyone can achieve their potential.
You will be joining a community of like-minded professionals who share a passion for delivering exceptional results.
Our organisation values diversity and welcomes applications from individuals with unique backgrounds and perspectives.