Dublin - Dublin - IrelandThe Purpose Of The Role IsCBRE Global Workplace Solutions is seeking a Site Facilities Leader in the Ballycoolin /Blanchardstown area. This is a chance for an experienced FM professional to step up and take full ownership of site service delivery. The successful candidate will lead and manage all hard and soft services, providing leadership and ensuring operational excellence across multiple clientrelationships. A critical aspect of this role involves complete accountability for all life safety systems within a modern campus environment.Key TasksVendor Management & Strategic Partnerships:Oversee and optimize vendor relationships, ensuring adherence to contractual obligations, performancemetrics (KPIs), and service level agreements (SLAs).Proactively identify and implement cost-saving initiatives and efficiency improvements within the vendorlandscape.Cultivate strong and collaborative partnerships with suppliers and business partners to drive exceptionalservice delivery.Team Leadership, Development & Performance ManagementTalent Acquisition & Onboarding: Lead and participate in the recruitment process, onboarding new teammembers, and fostering a positive team culture.Performance Management & Coaching: Conduct regular performance reviews, one-on-ones, and provideconstructive feedback to drive individual and team performance.Team Development & Succession Planning: Develop and implement a robust succession plan, identifytraining needs, and foster professional growth opportunities.Team Communication & Collaboration: Foster clear, concise, and consistent communication within theteam, ensuring effective information flow.Operational Team Management: Manage and supervise a dedicated 24/7/365 team, ensuring operationalexcellence and efficient service delivery.Operational Excellence & Compliance:Reporting & Data Analysis: Prepare and deliver timely and accurate weekly/monthly reports, adhering toestablished deadlines.Incident Management & Risk Mitigation: Ensure prompt and accurate incident reporting, with a biastowards proactive problem-solving and mitigation.Documentation & Compliance: Maintain comprehensive and readily accessible documentation, includingRAMS, one-page procedures, and audit schedules.EHS & Safety Compliance: Collaborate with EHS and the onsite team to ensure a safe and compliantwork environment, adhering to all CBRE and client safety protocols.Training & Development: Ensure all team members complete ongoing training, including monthly toolboxtalks and other relevant certifications.Emergency Preparedness: Develop and maintain comprehensive contingency plans, including businesscontinuity plans, disaster recovery strategies, and service disruption protocols.Financial Management & Budgeting:Budget Management: Lead the development and management of site-level budgets, driving initiatives toachieve or exceed financial targets.Financial Acumen: Demonstrate a thorough understanding of the accrual process and support accurateaccounting practices.Financial Compliance: Ensure compliant billing practices, review and sign off on financial documentation.Client Relationship Management & Service DeliveryClient Focus: Understand and anticipate client needs and preferences, adapting service delivery to exceedexpectations.Service Delivery Optimization: Continuously review services to ensure optimal delivery, identifyingopportunities for improvement and innovation.Strategic Planning & Expansion: Collaborate with account leadership to identify and implement serviceoffering expansions, aligning with the strategic plan.Project Management & Site OperationsProject Oversight: Manage and oversee small projects and site project management activities within scope. o Systems & Equipment Management: Ensure the effective management of essential site systems and equipment. o Helpdesk Management: Proactively identify and report Helpdesk jobs, ensuring efficient resolution and client satisfaction.KPI & SLA Management: Manage FM standards and FM delivery through key performance indicators (KPIs) and service level agreements (SLAs).Innovation and Process Improvement: Identify and implement innovative solutions and process improvements to enhance efficiency and service quality.Communication & CollaborationStakeholder Management: Maintain strong working relationships with all stakeholders, including clients, vendors, and internal teams. o Effective Communication: Communicate effectively, both verbally and in writing, to all levels of the organization. o Cross-Functional Collaboration: Collaborate effectively with cross-functional teams to achieve common goals.Conflict Resolution: Effectively resolve conflicts and address challenges in a timely and professional manner.Technology & SystemsProficiency: Demonstrate proficiency in relevant software and systems used for facility management and reporting.Data Analysis: Utilize data and analytics to monitor performance, identify trends, and inform decision-making.Technology Adoption: Embrace and champion the implementation of new technologies and systems to improve efficiency and service delivery.About YouEducated to degree level or equivalentPreferred FM related qualifications including EHSStrong client relationship management skillsGood understanding of building management systems and processesGood understanding of budget managementIT Literate including Word, ExcelStrong financial and budget management skillsFinancial managementCritical environment / logistics Facility ManagementSelf-motivation / proactive approachFirm but fair approach when dealing with suppliersStrong proven FM experience in a large blue-chip organisationConfidence when dealing with clients at all levelsStrong administrative skills / report writing.Service line:GWS Segment