Job DescriptionAn excellent opportunity has arisen to join the Front Office team at Westport' s newest Boutique Hotel The Mariner Westport for an Experienced Front Office Receptionist .The ideal candidate will join our excellent team of full & part-time receptionists. Our front office team are the first point of contact for our guests, and they represent the hotel in a friendly, energetic and professional manner and consistently deliver a Five-Star level of service to our guests.The successful candidate will play a key role in delivering a memorable experience, working with all departments throughout the Hotel to deliver and exceed our guest expectations.The role requirements:To be familiar with the days business, including arrivals, departures and guests special requests.To check guests in and out in a friendly and efficient mannerTo ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.Maximise sales through up-selling, using incentives and promotionsEnsure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficientlyEnsure prompt resolution of customer queries.Ensure all enquiries and requests are dealt with efficiently and promptly.Allocation of arrivals for next day's business.Knowledge of local amenities and local transport links.The ideal candidate must possess:Strong command of the English LanguageBasic computer skills are essential whist a working knowledge of Hotsoft PMS is desirable.Reception Experience is essential for this role.Excellent Customer Service skills with a welcoming friendly manner.The ability to prioritise and organise workThe ability to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts as requiredAbility to work in a fast-paced busy environment.What we offer you in return:Excellent remuneration package.Opportunity to grow & develop your career.Opportunity to avail of training courses.Complimentary meals while on dutyDiscounted Employee Accommodation RateDiscounted Friends and Family RateBike to work scheme.Job Types: Part-time, PermanentPay: From €14.50 per hourBenefits:Bike to work schemeEmployee discountFood allowanceAbility to commute/relocate:Carrowbaun, Westport, CO. Mayo: reliably commute or plan to relocate before starting work (required)Application question(s):Experience on Hotsoft 8 an advantageExperience:Hotel Receptionist: 1 year (required)Language:Fluent English (required)Work authorisation:Ireland (required)Work Location: In person