Join our team
With a global presence across six countries, Dovida delivers nine million hours of care annually.
In Ireland, our network of 25 offices and 350 professionals supports 4,000 caregivers, empowering over 7,000 clients to live life their way.
Guided by our ‘Circle of Care’ philosophy, we promise: Your Life, Your Way.
Be part of a team that values compassion, empowerment, and making a real impact. Join us and help shape a brighter future—one life at a time.
Who we’re looking for
Dovida's Cork South Office is seeking a Care Manager (Social Care) to join our team. This key role will report directly to the General Manager and work closely with the Care Manager Lead/Operations Manager.
Job Specific Responsibilities & Role Competencies
* Accept referrals from the HSE and TUSLA or privately as relevant and conduct consultations, prepare care and support plans.
* Conduct risk assessments in the client’s home/community and mitigate any risks.
* Monitor, mediate, and manage both client and caregiver concerns and issues.
* Carry out Quality Assurance (QA) visits in client homes, developing and reviewing care plans for clients and conducting service inquiries and care consultations as needed.
* Through the QA visits, ensure client care and support plan is in line with their care needs, following up with family and healthcare professionals as appropriate.
* Ensure the care being delivered in client’s homes is meeting HCCI, ISO & Franchise Standards, local policies, and the requirements of the Health Service Executive (HSE).
* Ensure caregiver Supervisions to be kept up to date.
* Mentor and support a large team of caregivers to carry out their roles effectively.
* Develop and maintain client relationships and client family/caregiver relationships. Build networks and enhance existing relationships with healthcare professionals and multi-disciplinary teams in hospitals and various community settings.
* Report and consult with senior management on clinical issues as appropriate.
* Participate in clinical audits as identified by the organisation.
* Assist with other duties as delegated by the Management Team.
Role Competencies
* Understanding of the potential risks associated with supporting a disabled person to live well at home and adopt a positive approach to managing those risks.
* Problem-solving skills.
* A professional, friendly, and approachable demeanour.
* Excellent communication skills.
* Effective time management.
* Understanding of positive approaches to behaviour support.
Education | Experience | Requirements
* Minimum QQI Level 6 Social Care related subject. Level 7/8 preferred.
* 3 years’ experience working with disabled adults/children – ideally experience working with those who demonstrate responsive behaviour and experience working with autistic individuals. Computer literacy skills is a must.
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