Hutton & Meade Ltd are a main Hyundai Dealer in Dublin 15. We maintain & repair all makes and models of vehicles. We are a top 3 Hyundai dealer and pride ourselves on an excellent customer experience We currently have an opening for a service advisor to join our busy Aftersales team. Key Responsibilities: To action service telephone and walk-in enquiries on behalf of the dealership. Establish understanding and an agreement with the customer of the work to be carried out. Action the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicles, ensuring customers full understanding and authorisation. Use upselling tools such as SuperService & Auto VHC to explain suggested work requirements to customers. Action any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with Dealership procedures. Maintain safe working practices and abide by the working rules and standards of the Dealership. Maintain relevant systems ensuring accuracy at all times. The successful candidate will have: Previous Service Advisor experience Be highly motivated and able to work on their own initiative. Excellent interpersonal and organizational skills. Strong Computer Skills including MS Office Knowledge of Keyloop/Kerridge software an advantage Demonstrate a strong interest and knowledge of the motor industry. Be highly efficient & organised Full, clean driving licence. Skills: Sales Communication Teamwork