As a key member of our pharmacy team, the Healthcare Product Advisor plays a vital role in delivering exceptional customer service and healthcare advice to customers. This role requires someone who is passionate about health and wellbeing products and has excellent communication skills.
About the Role
The Healthcare Product Advisor will support pharmacists with day-to-day running of the pharmacy, providing over-the-counter health advice and assisting customers with medication needs and general health concerns. They will be responsible for maintaining up-to-date knowledge of pharmacy products and services, promoting pharmacy services such as flu vaccinations and smoking cessation programs, and ensuring shelves are stocked and products are correctly priced and displayed.
Key Responsibilities
* Greet and assist customers with professionalism and empathy.
* Provide information and advice on a wide range of health and wellbeing products.
* Support dispensing and over-the-counter sales in compliance with legal and ethical standards.
* Maintain accurate records of sales and customer interactions.
Requirements
* Excellent communication and interpersonal skills.
* Basic knowledge of health products and medicines.
* Customer-focused with a caring and approachable manner.
* Ability to work in a fast-paced environment.