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Role: Sr SRE (Application Support + Automation)
Location: Dublin, Ireland
Experience: 5-7 years
Salary: 55K – 60K EUR/ year
About the Role
* Plan, manage, and oversee all aspects of a Production Environment
* Define strategies for Application Performance Monitoring, Optimization in Prod environment
* Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
* Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
* Design, develop and standardize Monitoring and Alerting mechanisms for the supported applications.
* Take a holistic approach to problem solving, connecting the dots during a production event through the various technology stacks that make up the platform, to optimize meantime to recover.
* Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
* Analyze ITSM activities of the platform and provide feedback to development teams on operational gaps or resiliency concerns.
* Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews.
* Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
* Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
* Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
* Work with a global team spread across tech hubs in multiple geographies and time zones.
* Share knowledge and explain processes and procedures to others.
* Mentor junior resources and share knowledge.
* Perform on-call duties on a rotational basis.
* Occasional off-hours work required.
* Candidate should have an inclination for training and be a good trainer and mentor.
Requirements
Must Have
* L2 Application Support - Strong
* Linux
* SQL
* Monitoring Tool - Splunk/Dynatrace or Other
* Troubleshooting
Good to have
* Jenkins – Basic
* CI/CD - Basic
* Shell scripting – Basic
* ITIL/ITSM process
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