Job Summary
PayPal is seeking an experienced Director of Financial Crimes Compliance to lead the development and execution of our financial crime risk management strategy for PayPal World, our groundbreaking initiative enabling interoperability between digital wallet providers globally. This role will serve as the central program owner, coordinating and aligning matrixed compliance teams across the Global Financial Crimes Compliance Program (GFCCP) to ensure cohesive, effective risk management for this innovative product.
Essential Responsibilities
Establish overall business or technical strategy for risk management with significant impact on operations.
Influence executive-level decision-making through strategic risk assessments and recommendations.
Partner with stakeholders to implement strategies that reduce or transfer identified risks.
Monitor and analyze risk exposure to ensure alignment with organizational objectives.
Lead initiatives that contribute to long‑term sustainability and resilience in the face of uncertainty.
Responsibilities
What You’ll DoAs Director of Financial Crimes Compliance for PayPal World, you will own the end-to-end financial crimes program strategy, serving as the orchestrator and integrator of compliance activities across multiple GFCCP functional teams. While team members will maintain reporting lines to their respective functional areas (such as Sanctions, AML/BSA, CIP, Partner Due Diligence, Brand Risk Management, and Disputes), you will provide program-level oversight, direction, and accountability for all PayPal World financial crime activities. Your responsibilities will include establishing the overall compliance vision and strategy for PayPal World, ensuring alignment across all financial crimes disciplines, coordinating matrixed resources across GFCCP functional teams, creating integrated program governance including cross‑functional escalation protocols, risk assessment frameworks, and decision‑making processes, and partnering with GFCCP functional leaders to prioritize PayPal World requirements and ensure adequate resourcing. You will develop comprehensive program requirements for partner wallet provider onboarding, monitoring, and off‑boarding, translating these into actionable deliverables for functional teams, serve as the single point of accountability for PayPal World financial crimes compliance, synthesizing inputs from multiple teams into cohesive program outcomes, and build strategic partnerships with external wallet providers to align on compliance standards, coordinating information sharing and escalation protocols across organizations. Additionally, you will lead cross‑functional working groups to address complex compliance challenges spanning multiple disciplines, represent PayPal World in regulatory discussions and examinations, consolidate perspectives from across GFCCP, partner closely with Product, Engineering, Legal, and regional compliance teams to embed controls throughout the product lifecycle, develop program-level metrics and reporting that provide a holistic view of compliance effectiveness and risk exposure, and drive continuous improvement initiatives, identifying gaps and opportunities for enhanced integration across functional teams.
Qualifications
Minimum Qualifications
10+ years relevant experience and a bachelor’s degree OR any equivalent combination of education and experience.
What You’ll BringThe ideal candidate brings 10+ years of experience in financial crimes compliance within payments, fintech, or financial services, with demonstrated success leading complex, cross‑functional compliance programs in matrix organizations. You possess proven ability to influence without direct authority, building alignment across diverse stakeholders and functional teams, and deep knowledge of core financial crime disciplines including Sanctions, AML/BSA, CIP, Partner Due Diligence, Brand Risk Management, and dispute and chargeback management. You have experience in payment network programs such as card networks, money transfer networks, or multi‑party payment ecosystems, strong program management skills with the ability to orchestrate multiple workstreams and integrate deliverables into cohesive outcomes, and experience building compliance frameworks from the ground up for new products or business lines in complex organizational structures. You have partnered with product and technology teams to embed compliance controls into system design, manage relationships with external partners, regulators, and law enforcement, navigate ambiguity and build structure in emerging business areas, and have a strong understanding of cross‑border payments compliance and international regulatory frameworks, particularly in Asian markets. You demonstrate exceptional leadership and collaboration skills, with the ability to align matrixed teams toward common goals, excellent strategic thinking with the ability to translate high‑level vision into actionable functional requirements, strong analytical and problem‑solving skills with systems‑thinking mindset, ability to see connections across disciplines, and outstanding communication skills with the ability to influence senior stakeholders and synthesize complex information for executive audiences.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.
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