Team Lead Opportunity
We are seeking a skilled Team Lead to oversee and support a department, driving excellence in customer service and team performance.
The Role:
* Establishing a motivating work environment for colleagues and customers
* Leading by example and ensuring the team is fully trained and equipped to handle their roles
* Cultivating colleague skills to deliver daily priorities and meet customer needs
* Reviewing reports and systems to enhance customer and colleague experiences
* Promoting a culture of zero food waste and efficient stock management practices
* Selecting and developing the best talent for our team
* Maintaining high standards of cleanliness and setting an example
* Investigating price discrepancies and refunds to ensure accurate billing for customers
* Optimizing front-end operations to minimize customer waiting times
* Recognizing exceptional service and providing constructive feedback when necessary
Requirements: You will need a proven track record of delivering results-driven approaches, adaptable thinking, key objective achievement in fast-paced environments, and influencing at senior levels.
What's in it for you: Excellent benefits include a competitive salary, bonus scheme, Colleague Clubcard discounts, Life Assurance, Pension Scheme, and Wellbeing Initiatives.