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Customer solutions manager

Arklow
Smurfit Westrock
Solutions manager
€60,000 - €80,000 a year
Posted: 24h ago
Offer description

Overview

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.

About Us: We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.


The Role

Generating profitable sales growth by:

* Establishing a robust, multi-level rapport with existing customers and identifying all opportunities to increase business levels within.
* Preparing targeted commercial proposals maximizing the value to Smurfit Westrock, to present them effectively to the customer and then ensure comprehensive follow up.
* Organizing and running multi-functional meetings with customers as well as internal Smurfit Westrock project teams when commercially required to manage and develop a customer account.
* Negotiating with customers to maximize the positive impact on the Smurfit Westrock business.
* Preparing and maintaining internal sales systems, notably forecasting and core key account planning tools, to a high level.
* Coordinating and managing the total relationship between the customer and Smurfit Westrock - working with internal management, design, customer service, plant and its internal services (quality, planning, logistic, production) to ensure a common high level of professionalism and commitment to the customer.

Developing & managing CRM Pipeline Targets to progress these through the Value Selling Process in line with NB objectives for the Arklow site.


What We Offer

* Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
* Ongoing training and development opportunities
* 24/7 confidential support for you and your family
* Flexible working options and family-friendly policies
* Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Ready to make an impact? Apply today and help us build a sustainable future together.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or whether they are married or are in a civil partnership; or whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.

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