OverviewAt IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.Our Central Collections team supports our veterinary practices and clients by managing outstanding balances in a fair, professional, and customer-focused way. As a Case Official, you will manage client accounts, engage with clients through inbound and outbound contact, agree appropriate repayment solutions, and resolve cases efficiently while maintaining high standards of service, compliance, and empathy. This is an entry-level role with clear development pathways into senior and leadership roles.This role is offered on a 6-month fixed term contract basis.Key Accountabilities/Responsibilities
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