Credit Control / Accounts Receivable Officer Role Summary: We are seeking a highly skilled Credit Control professional to join our team as an Accounts Receivable Officer. This role involves managing the company's debtors ledger, ensuring timely collection of receivables, mitigating credit risk, and maintaining strong relationships with internal teams and external customers.
The successful candidate will be responsible for establishing and maintaining new customer accounts in the finance system, performing thorough credit checks using external agencies and internal criteria prior to account activation, and proactively managing and collecting outstanding debts from customers in line with company credit terms. They will also work closely with sales representatives to resolve account disputes, billing queries, and ensure alignment on credit-related issues, and accurately process customer payments and receipts in the accounting system.
We require a credit control expert with proven experience in managing debtor ledgers, negotiating with customers, and resolving disputes. The ideal candidate will have excellent communication and negotiation skills, high attention to detail, and the ability to work under pressure and meet deadlines. A proficiency in accounting software and Microsoft Excel is essential, as is a basic understanding of financial systems and procedures.
This role offers a competitive salary, pension scheme, life assurance policy, bike-to-work scheme, annual leave, sick pay scheme, and opportunities for professional development. If you are a motivated and organized individual with a passion for credit control, we would love to hear from you!
Key Responsibilities:
* Establish and maintain new customer accounts in the finance system.
* Perform thorough credit checks using external agencies and internal criteria prior to account activation.
* Proactively manage and collect outstanding debts from customers in line with company credit terms.
* Work closely with sales representatives to resolve account disputes, billing queries, and ensure alignment on credit-related issues.
* Accurately process customer payments and receipts in the accounting system.
Benefits:
* Competitive Salary
* Pension Scheme
* Life Assurance Policy
* Bike-to-Work Scheme
* Annual Leave
* Sick Pay Scheme
Requirements:
* Proven experience in managing debtor ledgers.
* Negotiation and conflict resolution skills.
* Excellent communication and organizational skills.
* Proficiency in accounting software and Microsoft Excel.
* A basic understanding of financial systems and procedures.