Deliver Exceptional Guest Experiences as a Conference and Banqueting Supervisor
About Us
At our hotel, we focus on every detail to ensure each guest enjoys an extraordinary experience. Our world-class facilities offer a beautiful backdrop for business meetings, private dinners, weddings, and conferences.
We strive to create unforgettable experiences for our guests. Ongoing training and development opportunities support our business goals.
Key Responsibilities
* Oversee outlet staff activities and expedite guest orders as needed.
* Maintain good working relationships with co-workers.
* Achieve exceptional customer service and ensure guests have a pleasant experience.
As a top-performing Supervisor, you will oversee restaurant, lobby lounge, pub, and banqueting operations to ensure smooth delivery. Key responsibilities include:
* Delegating tasks to the team.
* Conducting regular inspections to maintain hygiene and sanitation standards.
* Monitoring cash flow and settling outstanding bills.
* Promoting guest satisfaction and ensuring all checklists and requisitions are completed.
We Offer a Range of Benefits Including:
* Competitive salary.
* Complimentary employee bus service.
* Learning and Development opportunities.
* Employee Hotel Discounts.
* Meals while on duty.
* Uniform provided and laundered.
* Additional leave in line with service.
Requirements
* Experience in Hospitality.
* Excellent customer service skills.
* A strong command of the English Language.
* The ability to prioritise and organise work.
* Banquet Operations knowledge.
* Customer Service skills.
* Organisation and attention to detail.