Job Overview: This is a senior leadership role where you will be responsible for managing and guiding a team of staff to ensure high standards of customer service, commercial performance and team engagement.
Main Responsibilities:
• Lead a team of approximately 6-8 staff members in achieving business objectives.
Key Performance Indicators (KPIs): Punctual delivery of services Engaged & motivated workforce Excellence in customer service The role requires excellent communication skills with the ability to motivate, develop and manage staff.
You must have strong commercial acumen with experience in driving sales growth through effective marketing strategies.
The ideal candidate should have previous management experience preferably within retail or hospitality industry.
They should also possess excellent leadership skills with an ability to delegate tasks effectively.