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Professional services consultant - operations lead

Dublin
Israelvcforum
Professional services consultant
Posted: 4 June
Offer description

Why Join Us?
Join Check Point Software Technologies as a Professional Services Consultant and be part of our global mission.
As leaders in the Cyber Security industry, we tackle the most complex challenges head-on.
Our diverse team of passionate individuals is dedicated to innovation and excellence.
We empower our clients with cutting-edge solutions, serving a growing global customer base.
By joining our team, you'll have the chance to make a meaningful impact in a remote-friendly, fast-paced, and fun environment.
Key Responsibilities
Consultation: Collaborate closely with clients to understand their needs and provide tailored Check Point solutions.
Operations: Act as a lead contact in the customers security operations center for Check Point Technologies, performing day to day operational tasks, troubleshooting, escalation management, maintenance and upgrade activities.
Solution Design: Create effective security solutions aligned with industry best practices and client objectives.
Subject Matter Expert: Act in a team lead capacity to support a team of network operations engineers, coaching in best practice, and acting as a point of escalation, and building a culture of growth and operational excellence.
Implementation: Lead seamless deployments of Check Point solutions, both remotely and on-site.
Training: Conduct comprehensive training sessions for clients and their teams.
Technical Support: Diagnose and resolve complex technical issues.
Customer Advocacy: Build strong client relationships and provide prompt support.
Documentation: Maintain detailed project records and operational documentation, including runbooks, network diagrams, configuration records, methods of procedures.
Continuous Learning: Stay updated on Cyber Security trends and Check Point products.
Foster an environment of team growth and help achieve operational excellence.
Collaboration: Work with cross-functional teams to ensure client success.
Regional Travel: Travel regionally as needed to serve clients effectively.
For this role the expectation is to be working onsite at our customer's Dublin office 2 to 3 days per week.
Qualifications
Thorough hands-on knowledge of Check Point products.
8+ years of experience with IP based networks, network design, and security products.
Strong operational knowledge with experience working in a SOC preferred.
Strong knowledge of TCP/IP and cyber security concepts.
Solid understanding of network infrastructure (routing, switching, load balancing) and security products (firewall, VPN, IPS, Anti-Virus, Application Control).
Good Linux command line knowledge preferred.
Experience with VSX, MDSM and Scalable Platforms preferred.
Experience with Maestro Orchestrator preferred.
Customer oriented and post-sales experience with direct face-to-face service.
Ability to quickly understand technical concepts and adapt to changes.
Translate difficult technical concepts to understandable format for non-technical persons.
Ability to work independently and as a mentor for other team members.
Excellent oral and written communication skills in English.
We're dedicated to fostering a diverse team of individuals.
If you believe you have what it takes to thrive in our passionate, fun, remote-friendly, and fast-paced environment, we encourage you to apply.
Your unique perspective might just challenge our preconceptions about who belongs in this role.
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