Renewal Sales Representative (Multilingual)
Job Summary
MathWorks is seeking a Renewal Sales Representative to drive revenue growth through achieving or exceeding customer engagement standards in our maintenance renewal programs and products. This is an exciting time to join MathWorks as we establish, develop and grow our shared sales & services center in Galway, Ireland.
You will work on a diverse, multicultural team of Renewal Sales Representatives that are aligned with sales representatives in a team selling environment to achieve individual and/or team goals.
Responsibilities
Grow revenue through attaining or exceeding maintenance renewal revenue goals. Manage timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.
* Proactively contact customers and explain the product and support benefits of continuing maintenance services
* Educate customers on purchasing options via web store and consolidations
* Identify and manage add on or cross sell opportunities by closing business or transferring to appropriate sales representative to achieve the sale cycle
* Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve discrepancies
* Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle
Demonstrate strong forecasting and funnel management of your assigned territory. Contribute to and support the territory plans in conjunction with sales representatives. Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans.
Requirements
A bachelor's degree and 2 years of experience (or equivalent experience) with one year in a customer facing role is required.
* 2-4 years post university experience, 1-2 years customer facing experience
* Fluent English, French, Italian, and Spanish - C1 level.
* Exceptional persuasive verbal and written communication skills with excellent telephone skills and high level of attention to detail
* Understanding of forecasting and funnel management practices
* Completion of sales and/or phone skills training
* Proficient working with a CRM system to facilitate lead qualification and advancement of sales cycle
* Strong prioritization and time management skills
* Experience working in fast-paced, disciplined, process oriented, sales environment
Preferred Qualifications
* Additional language skills/multilingual
* Worked in a shared sales & services or global business center
Why MathWorks?
It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community.
MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists.
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