Job Title
This exciting new hybrid working career opportunity is within the Insurance industry. The Customer Claims Handler role involves reviewing and assessing claims, having high levels of empathy and understanding for customers.
We are looking for individuals at entry level (no prior insurance experience required) and also have positions for experienced claims handlers.
Key Responsibilities:
* Reviewing and assessing claims to ensure fair and efficient investigation and evaluation of liability and damage.
* Managing customer interactions in an efficient, courteous, and timely manner to deliver high standards of customer satisfaction.
* Working proactively with service providers to agree appropriate repair, replacement, or reimbursement.
Required Skills:
* Strong customer services skills.
* Confident, enthusiastic, and professional phone manner.
* Ability to communicate with customers over the phone.
* Regulatory Requirements: Conditional on meeting the Fitness & Probity standards issued by regulatory bodies.
Culture and Community:
At our organization, we empower customers to make a difference in their lives. The same goes for our employees.
Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.
We want you to thrive and grow with us and will give you all the tools, flexibility, and learning opportunities you need to do it.