Key Responsibilitie
s
* Product & Content Managemen
t: Upload new products, write compelling descriptions, manage imagery, and ensure all website content (categories, banners, etc.) is accurate and on-brand across platforms (e.g., Shopify, Magento
* ).Order & Customer Servic
e: Process online orders, coordinate fulfillment with logistics, and provide professional customer support via email/cha
* t.Reporting & Suppor
t: Assist in pulling and analyzing basic reports on sales and website traffic, and support digital marketing campaigns and basic platform troubleshooting.
Qualifications & Skills
* Level 6 qualification (Diploma or equivalent) in Digital Marketing, Business, or a related fi
* eld.1-2 years of experience in e-commerce or a related administrative/retail role is preferred. Graduates with a strong interest in digital commerce are encouraged to ap
* ply.Required Ski
lls: Excellent written communication, meticulous attention to detail, strong organizational skills, proficiency with Microsoft Office, and comfort learning new software/platforms (e.g., Shopify).