Job Opportunity
We're seeking a seasoned professional to spearhead business systems alignment with technical solutions.
Key Responsibilities:
* Collaborate with Sales, Marketing, and other teams to optimize business processes through Salesforce
* Translate business needs into actionable user stories and technical specifications
* Customize and configure Salesforce (objects, fields, dashboards, validation rules, etc.)
* Provide expert support, troubleshoot issues, and create comprehensive training materials
* Maintain data integrity and ensure seamless integrations with other systems
* Stay abreast of Salesforce best practices and recommend improvements
* Serve as the liaison between business teams and IT
Essential Qualifications:
* Salesforce Administrator Certification
* Substantial experience in Business Systems Analysis (or similar role)
* Exceptional problem-solving and analytical skills
* Excellent communication and documentation abilities
* Understanding of SDLC and Agile methodologies
* Ability to work independently and effectively within cross-functional teams