Job Summary
We are seeking a highly motivated and detail-oriented Operations Manager to manage the day-to-day operations of our innovative digital food hall. The ideal candidate will be a proactive problem-solver with excellent interpersonal skills, capable of ensuring a seamless and efficient experience for both customers and restaurant partners.
Key Responsibilities
* Customer Assistance: Provide support to customers using self-ordering kiosks, ensuring a smooth and user-friendly ordering process.
* Restaurant Partner Management:
* Serve as the primary point of contact for restaurant partners, addressing their operational needs and concerns.
* Facilitate effective communication and collaboration between restaurant partners and food hall management.
* Ensure compliance with food safety and operational standards.
* Building Management: Oversee the general maintenance and cleanliness of the food hall premises, including seating areas, common spaces, and back-of-house areas.
* Cleaning & Sanitation: Implement and maintain high standards of cleanliness and hygiene throughout the food hall, adhering to all health and safety regulations.
* Delivery Driver Management:
* Coordinate with third-party delivery platforms and manage the flow of delivery drivers.
* Ensure efficient pick-up processes and timely order dispatch.
* Menu Management:
* Work with restaurant partners to ensure accurate and up-to-date menu information on all digital platforms and kiosks.
* Assist with menu updates, promotions, and special offerings.
Qualifications
* Fluent English.
* Proven experience in operations management, preferably within the food and beverage or hospitality industry.
* Strong organizational and multitasking abilities.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Proficiency in using digital platforms and technology.
* Flexibility to work various shifts, including evenings and weekends, as needed.
Days of week and shifts include 5 shifts, Monday through Friday 5pm-10pm.
Total hours per week would be 25 hours.
Job Type: Part-time
Pay: €14.45 per hour
Work authorisation:
* Ireland (required)
Work Location: In person