OverviewEnea is looking for an experienced Technical Writer who brings a strong track record of creating clear, high-quality documentation for technical software products. The role suits someone with a solid understanding of telecommunications infrastructure fundamentals and confidence in explaining complex, carrier-grade solutions used in live mobile networks. Experience in an engineering or technical role, combined with a transition into technical documentation, would be an advantage.ResponsibilitiesProduce, organize, and maintain product documentation, including Product Overviews and Descriptions, Installation and Configuration guides, Operational and Administration guides, Release Notes, Feature and System guides, Interface specifications, and Use Case guides.Collaborate with Subject Matter Experts in engineering and product management to gather, validate, and refine technical content.Maintain and publish documentation using hosted documentation platforms.Adapt technical concepts into documentation suitable for MNO and CPaaS customers, including customer operations and engineering teams.Ensure documentation aligns with company templates, styles, branding, and formatting in drafts prior to final publication to PDF and HTML.Maintain documentation sets across multiple products and releases.Manage documentation workload across parallel project deliveries.Create diagrams, flowcharts, and other visual aids to enhance understanding of technical content.Collect and incorporate feedback from users to improve documentation quality and usability.Contribute to continuous improvement of documentation standards, templates, and tooling.Required Qualifications5+ years’ experience producing product documentation for large-scale technology products, with MNO/CPaaS experience considered an advantage.Experience writing documentation for enterprise-grade, production systems deployed in live enterprise IT networks.Hands-on practical experience across security and telecommunications solutions to assist in delivering and improving documentation.Solid experience writing in Markdown.Experience using Git for documentation, versioning, and collaboration.Expert-level MS Office 365 Applications skills.Excellent written communication skills with the ability to clearly convey complex technical information to a technical audience.Strong editing and proofreading skills, ensuring accuracy, consistency, and adherence to documentation standards.Required SkillsetKnowledge of documentation-as-code approaches, including:Version-controlled documentationBranching and release-aligned documentationCI/CD pipelines for documentation publishingProficiency with documentation and editing tools, including:Markdown for content writingHugo static site generatorDocsy for HugoMicrosoft 365 Applications, specifically WordDiagramming tools such as Visio, Draw.ioWorking knowledge of Linux operating systems (e.g. RHEL, CentOS, Rocky Linux, Ubuntu) in development and production environmentsAbility to navigate and operate confidently on Linux systems using the command lineExperience working with configuration files and scripts commonly used in Linux-based telecom productsAbility to interpret and document command-line output, error messages, and system behavior accurately for customer-facing documentationWhat can Enea offer you?At Enea, we strive to create an environment where you can thrive both professionally and personally. We offer:Flexible hybrid work: A modern work model that supports a healthy work–life balance.Collaborative environment: A dynamic, globally connected team culture that fosters engagement in cybersecurity initiatives and cross-regional projects.Inclusive culture: A diverse and inclusive workplace that values your voice and promotes mutual respect and collaboration.Competitive compensation: A competitive salary package complemented by region-specific benefits.Ongoing learning and career development: Continuous learning opportunities and clearly defined career paths to support your professional growth across the organization.About Enea Network SecurityEnea Network Security protects mobile operators and their customers from emerging security and signaling threats. Our mission is to stay ahead of attackers with intelligent, high performance security solutions that keep global networks safe. We combine deep telecom expertise with advanced threat detection to deliver real-world impact at massive scale.About EneaWe are a global specialist in advanced telecom and cybersecurity software, with a vision to making the world’s communications safer and more efficient.We serve 160+ communication service providers across more than 100 countries, supporting over 30% of the world’s mobile subscriptions, with billions relying on our software every day.Enea is headquartered in Stockholm, Sweden and is listed on NASDAQ Stockholm.
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