Join Comfort Keepers as an Planning & Capacity Executive
Are you passionate about making a difference in the lives of others? Do you have excellent IT, administration, organisational and communication skills? We are looking for a dedicated Planning & Capacity Executive to join our dynamic team in Ardee, Co. Louth
What You'll Do:
* Lead team's of Care Coordinators, Care Planners, Care Schedulers and Branch Managers to achieve set targets and KPI's
* Drive performance in forward planning of scheduling for clients and carers
* Ensure annual leave is being planned appropriately across all offices and targets are being achieved.
* Drive annual leave planning in all teams - special focus on busy periods such as summer months, Christmas time and school/college restart periods.
* Identify issues with scheduling and planning and put appropriate solutions in place
* Ensure teams are meeting their % of permanent unfilled shift targets
* To set consistent standards for planning across all offices to ensure excellent standard of scheduling to achieve a quality service and optimise capacity utilisation
* Ensure clients receive the highest quality of care
* Maintain accurate records and documentation
What We Offer:
* A rewarding career with opportunities for growth
* Supportive and friendly work environment
* Competitive salary and benefits
* Permanent contract:
* Work/Life balance, Monday to Friday, 08:30 - 17:00 (on Fridays finish at 16:00)
* Annual Leave increased with tenure
* Birthdays off & more
* Option of Hybrid working (to be agreed after training is completed)
Requirements:
* Strong Administration, IT, organisational skills and attention to detail
* Excellent communication and interpersonal skills
* Experience in a healthcare or customer service role (preferred)
* Ability to multitask and manage time effectively
* Previous people Planning/Scheduling experience essential
* Experience of leading or managing a team in a changing environment
* Strong Planning and organisation skills
Apply Today If you're ready to make a positive impact and help our clients and families receive the care they need, we'd love to hear from you