Leadership Role: Store Manager Support
\
We are seeking a motivated and experienced retail professional to join our team as Deputy Store Manager. In this key leadership role, you will provide critical support to the Store Manager in driving day-to-day operations, ensuring exceptional customer service, and maintaining high standards throughout the store.
\
About the Role
\
The ideal candidate will have 1-2 years of experience in a customer-facing environment, preferably in retail or hospitality. A strong leader with excellent communication skills, you will be able to motivate and train your team to deliver outstanding customer service while achieving business objectives.
\
Your Key Responsibilities
\
* Support the Store Manager in opening and closing procedures, cash handling, and security protocols.
* Lead, train, mentor, and motivate your team to deliver top-notch customer service, recruit new talent, and drive performance management initiatives.
* Maintain a welcoming, high-energy environment that meets customer needs and exceeds expectations.
* Assist in implementing strategies to achieve store KPIs, analyze sales data, and drive business growth.
* Set an example and inspire your team to maintain high standards of store presentation and visual merchandising.
\
You Will Thrive If You Have
\
* A track record of delivering exceptional customer service and building lasting relationships.
* Strong leadership and interpersonal skills, with the ability to motivate and develop your team.
* Excellent problem-solving and decision-making skills, with the ability to adapt to changing situations.
* Prior assistant or supervisory experience, ideally in retail or hospitality.