Digital Safety Specialist Are you fluent in Afrikaans, Arabic (Iraqi), Bulgarian, Dutch, German, Hebrew, Indonesian, or Slovenian? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community. As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety of online content. Youll investigate reported issues, enforce community standards, and provide insights to improve user experiences. Key Responsibilities - Investigate and resolve reported issues, including account support requests and potentially abusive content. - Enforce the clients Terms of Use by monitoring and addressing reports of abuse. - Stay up-to-date on the clients products and community standards. - Leverage market-specific knowledge to propose scalable solutions for community support. - Analyse data to identify trends and improve user experiences. - Escalate issues outside company policy to global teams when necessary. - Identify inefficiencies in workflows and recommend improvements. Skills & Competencies - Strong resilience to work in a fast-paced environment. - Excellent interpersonal, verbal, and written communication skills, with a high degree of empathy. - Adaptability and a positive approach to challenges. - Decision-making, problem-solving, and teamwork abilities. - Effective time management and prioritization skills. - Consistent performance in meeting Key Performance Indicators (KPIs). Language Requirements - Fluency in one of the following languages: Afrikaans, Arabic, Bulgarian, Dutch, German, Hebrew, Indonesian, or Slovenian (oral and written). - Advanced English proficiency (minimum B2 level). Contract Details Type: Full-time, permanent Location: Dublin 18, Sandyford (on-site only; remote work is not available) Working Hours: Choose between: - Day Shift: 9:00 AM 5:30 PM - Evening Shift: 6:00 PM 2:00 AM Monday to Friday (occasional weekends/bank holidays) Compensation & Benefits - Base salary: €31,063/year - Evening shift uplift: +25% for late hours - €12/day travel allowance (before tax) for evening shifts - Quarterly performance-based bonus (10%) - Private healthcare and pension contributions - 25 days of annual leave - Extensive training programs and access to wellness initiatives - Tax Saver and Bike-to-Work schemes Why Join Us? - Work in a multicultural and diverse team environment. - Opportunities for career progression into roles like Quality Auditor, Trainer, or Team Lead. - Fixed working schedules with no rotations. - Comprehensive training providedno prior experience required. Important Notes This role involves exposure to sensitive content. Candidates must be comfortable handling such material. Eligibility to work full-time in Ireland is required (EU passport or valid work authorization such as Stamp 4/1G with at least 12 months validity). If youre ready to make a meaningful impact while growing your career in a dynamic environment, apply now Skills: content review data