Senior Leadership Role
This is an exciting opportunity for a natural leader to take on a senior role in a dynamic environment. The position involves supporting the management team, leading a high-performing group, delivering exceptional customer service, and driving business results.
The ideal candidate will have previous leadership or supervisory experience in retail, hospitality, or a customer-facing role. They will be confident stepping into a leadership position, possess strong communication skills, and a passion for customer service.
The successful candidate will receive a competitive hourly rate depending on experience, along with a collaborative team environment, annual pay review, bonus, life assurance, EAP, pension scheme, maternity/paternity leave, and more.
* SUPPORT THE MANAGEMENT TEAM WITH OVERALL SHOP OPERATIONS
* LEAD THE TEAM BY EXAMPLE, ENSURING TOP-TIER CUSTOMER ENGAGEMENT
* HELP DRIVE PERFORMANCE AND HIT KPIs THROUGH SMART IN-SHOP ACTIVITY
* COACH AND MENTOR TEAM MEMBERS TO UNLOCK THEIR FULL POTENTIAL
* ENSURE COMPLIANCE WITH LICENSING LAWS, HEALTH & SAFETY, AND COMPANY POLICIES
* TAKE RESPONSIBILITY FOR OPENING/CLOSING, SECURITY, AND CASH HANDLING WHEN IN CHARGE