Platform20 is a small, fast-growing business in the medical and recovery sector. We're looking for a proactive, organised team player to support our Platform20 business and GameReady equipment rental service. In this hands-on role, you'll help manage day-to-day operations including customer support, warehouse activity, and machine reprocessing.You'll be joining a small, supportive team and working closely with our current admin, Sinead. As the company grows, the role will naturally evolve — we're looking for someone who's adaptable, willing to roll up their sleeves, and grow with us.This is a part-time, flexible position, ideally suited to someone who is local. Hours can be decided on suitability of candidate.Key Responsibilities:Respond to customer queries by phone, email, or in person with friendly, timely communicationProcess orders: pick, pack, and prepare units for delivery from the warehouseReprocess returned machines: clean, inspect, and prepare for the next rentalCoordinate courier deliveries and collectionsMaintain clear, accurate records of orders, deliveries, and customer updatesUse Microsoft Excel and Office toolsMaintain an organised workspace and assist with basic office duties (e.g. supplies, tidiness)Work flexibly as new needs or tasks arise — a willingness to adapt is keyQualifications:Previous experience in admin, customer service, or warehouse/logistics supportExcellent attention to detail and ability to manage multiple tasksStrong communication skills (written and verbal)Essential:Comfortable lifting and handling packages (up to 25 lbs)Self-starter who's reliable, practical, and works well in a small teamJob Type: Part-timePay: €17.00-€18.00 per hourExpected hours: 20 per weekBenefits:Employee discountOn-site parkingEducation:Leaving Certificate (preferred)Experience:Administrative: 3 years (required)Work Location: In person