About the role
We are looking for Tesco Phoneshop Team Members in this store. Every part of Tesco Mobile puts our customers first – our tariffs, our shops, and our award‑winning customer care. In our stores, our colleagues aren’t on commission. It’s all about finding our customers the perfect phone and tariff.
Responsibilities
Always put the customer first and consider them in everything you do.
Get to know your customers and serve them with pride.
Help to ensure products and services are available for customers at all times.
Keep the shop floor and back areas clean and tidy at all times.
Use the training you receive, follow department routines and processes.
Follow all company policies and adhere to Health and Safety routines.
Qualifications
A passion for delivering great service, greeting customers with a smile and serving them with pride.
The ability to build rapport with customers, meaning they leave the store having experienced a great phoneshop shopping trip.
To take the initiative and make decisions that are right for our customers.
Work well within a team and communicate effectively and openly with others.
Build relationships with colleagues to create a team spirit, having fun and celebrating success.
Be at work on time, well presented and ready to be a Tesco Mobile brand ambassador.
Benefits
Competitive Salary
Bonus Scheme
Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
24/7 access to our Employee Assistance Programme (EAP) for you and family members for in‑moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.
Colleague Clubcard offering 10 % discount across stores and online, with 15 % discount weekends once a month (Friday to Sunday), and 20 % off twice a year. There is also 20 % off F&F clothing, all year long; these various discounts can be extended to a family member with a second Clubcard available.
Life Assurance
Pension Plan
Save As You Earn Scheme
Paid Family LeaveBike to Work
Long Service Awards
Commuter Scheme
*Entry requirements and rules of the scheme apply
Diversity & Inclusion
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We’re committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and informing us of any reasonable adjustments they may require.
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