As a key player in our team, you will contribute to the success of sales and operations by supporting Arborist Assistants.
Main Responsibilities:
* Making outbound calls and generating leads
* Creating proposals and scheduling appointments with customers
* Maintaining multiple sales calendars for seamless coordination
* Providing exceptional customer service on inbound calls
* Building rapport with customers, processing payments, and ensuring high-quality services
* Administering customer databases and maintaining accurate records
* Completing paperwork efficiently and collaborating with Sales Arborists
* Participating in call monitoring and coaching sessions for training and quality improvement
This role offers opportunities to grow professionally and personally, contributing to the growth and success of the team.
About You:
* You are eager to learn, develop your skills, and grow within the industry.
* You bring:
* A degree or higher (preferred)
* Excellent written and verbal communication skills
* Previous experience with outbound calling and sales/marketing (2+ years a plus)
* Proficiency in Microsoft Office Suite and database systems
* Experience with AR, AP, Payroll, HR, Benefits, and multiline phone systems
* A strong eye for accuracy, attention to detail, and commitment to excellence
* Authorization to lawfully work in the U.S.
We value teamwork, integrity, respect, and a commitment to making a positive impact.
About Our Organization:
* Our organization has a long history of preserving trees and providing excellent services.
* We've grown into a nationwide leader in tree care services.
Our work is centered around preservation and care for the environment.