Join to apply for the Associate / Senior Associate - Client Servicing role at StepStone Group
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Join to apply for the Associate / Senior Associate - Client Servicing role at StepStone Group
We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world’s investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.
Position Overview
The Associate or Senior Associate will work as part of the Stepstone Portfolio Analytics & Reporting (SPAR) team and is expected to perform Fundamental Core Responsibilities described below. The Associate or Senior Associate will work closely with senior members of the department as well as with other departments in particular Fund Accounting, Research and Investor Relations to support client deliverables and provide analytical support to the Firm’s Investment team. Associates will participate in Expanded Scope Opportunities on a progressive basis as they maintain accurate, reliable, and consistent results across their Fundamental Core responsibilities.
Fundamental Core Responsibilities: Supports all aspects of the entire lifecycle of assigned clients’ service analytic and reporting needs. Provides daily fulfilment and coordination of client service, including scheduled and ad hoc client requests.
* Department resource for client relationship management
* Serve as junior or senior account manager, overseeing all aspects of the client monitoring and reporting cycle, with a focus on the Firm’s EMEA (Europe, Middle East) private debt and multi-asset client base
* Coordinates with senior members of the team to manage and co‐execute on all client requests. Ensures continuity and minimize interruption.
* Anticipates client needs and proactively addresses deliverables.
* Contributes towards strategic planning for assigned clients.
* Continuously ensure data quality for the respective client portfolios. Pro-Active monitors and raises issues.
* Leads research and analysis for underlying fund amendments or extensions
* Collaborates with other client teams to identify and improve best practices
* Helps create and communicate training elements to develop Analysts/Senior Analysts on the skills required to progress to the next level
* Contributes to the overall success of SPAR private markets data universe
* Develops cumulative Knowledge, Skills, and Abilities to successfully complete all Fundamental Core responsibilities and qualify for Expanded Scope Opportunities
Education And/or Work Experience Requirements
* Possesses a bachelor’s degree (Finance, Economics, Accounting, Business preferred)
* Minimum 3 years of relevant experience preferred (ideally within Private Markets)
* Working knowledge of financial reporting and accounting and demonstrated ability to learn new performance and portfolio reporting systems
* Significant experience with Microsoft Excel
Other Knowledge, Skills, And Abilities
* Team‐oriented
* Follow up skills and acute attention to accuracy and detail are essential
* Strong ability to multi‐task and manage time in a detail‐oriented environment
* Self‐starter with the ability to identify and investigate issues or inconsistencies with data
* Highly motivated individual with demonstrated initiative, independence and adaptability
* Strong work ethic
* Strong analytical skills
* Strong written and verbal communication skills
* Interest in global financial markets
At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.
As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.
Developing People at StepStone
Seniority level
* Seniority level
Mid-Senior level
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